Please feel free call or text if you can't find an answer to your question!
Yes, we are a mobile detailing business. But, if you need to have a drop off location we can provide that as well.
1. Light Condition
Maintained vehicles; usually less than 6 months since the last professional detail.
Exterior:
Contamination: Loose dust, light road film, and fresh fingerprints.
Paint State: No visible scratches or swirling; wax or sealant still present.
Wheels: Light brake dust that wipes away easily without agitation.
Interior:
Debris: Minimal crumbs or light dust on the dashboard.
Carpets: Dry debris only; no salt crusting or stains.
Surfaces: No "grease" buildup on steering wheel or touchpoints.
2. Moderate Condition
Daily drivers; standard wear and tear for a vehicle cleaned every 6–12 months.
Exterior:
Contamination: Stuck-on bugs, bird droppings, and moderate road grime.
Paint State: Isolated light swirling or "spider-webbing" visible under direct light.
Wheels: Moderate brake dust requiring a dedicated wheel cleaner and brushes.
Interior:
Debris: Sand, dirt in floor mats, and light pet hair (removable with standard vacuuming).
Carpets: Small, non-permanent spills (coffee/soda) that haven't set.
Surfaces: Noticeable UV fading or minor scuffs on plastic trim.
3. Heavy Condition
Neglected vehicles; requires specialized tools (extractors, steam) and extra labor.
Exterior:
Contamination: Embedded iron particles (gritty feel), heavy tar, or tree sap.
Paint State: Significant swirling and oxidation (cloudy appearance).
Wheels: Caked-on brake dust with possible pitting or "browning" of tire sidewalls.
Interior:
Debris: Deeply embedded sand, significant pet hair, or light mold/mildew smells.
Carpets: Multiple set-in stains or salt buildup from winter.
Surfaces: Sticky residue in cup holders and "shiny" leather/vinyl from skin oil buildup.
4. Extreme Condition
Rescue details; "Biohazard" or "Farm/Work Truck" status.
Exterior:
Contamination: Industrial fallout, heavy concrete splatter, or thick layers of mud/clay.
Paint State: Severe oxidation, deep scratches (RIDS), or clear coat failure.
Wheels: Heavy oxidation or "baked-on" dust requiring acid-based cleaners.
Interior:
Debris: Excessive pet hair (interwoven in carpet), rodent droppings, or food rot.
Carpets: Flooded floors, heavy grease stains, or severe biological spills.
Surfaces: Cracked leather, peeling trim, or heavy nicotine/smoke film.
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Employee Handbook: Labor & Pricing Protocol
For internal use by you, Don, and future hires to ensure consistent quoting at Zen Mobile Detailing LLC.
The "Plus-One" Labor Rule
Our base service times
(Express 1–2h, Ext 3h, Int 4h, Full 6h) assume Light conditions. For every increase in condition level, add one hour of labor to the estimate
Additional Labor Rate is $50 and we charge for 30 minute increments rounding down.
The first 15 miles in any direction from our business location is completely covered. At mile 16 it is 1$, and all subsequent miles after is marked at 70 cents per mile. This is the standard mile tracking price for businesses. We track mileage for tax purposes and for maintenance of our work vehicles. We track the shortest distance to your location.
We require for most of our services, access to an electrical outlet and water hook up. We may need your keys to be able to clean the gear shifts or automatic shift areas.
After every detail we will discuss with you the recommended maintenance for the specific detail you received. The most common ones across the board being; Don't use automatic car washes, allow your exterior coatings to settle at least out of inclement weather for the night, up to 24 hours.
Absolutely, we offer discounts for all Veterans and First Responders, 5 time visitors, and if we are recommended by you to someone else. We also try to host events near Veterans Day where we offer a free service entirely.
No, we do not use any harsh chemicals. All of our products are Eco-friendly for humans/pets and the environment.